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What do I have access to now that I have an O365 account for my org?

• A shared email inbox and calendar in Outlook
• 25tb of shared file storage via SharePoint and Teams
  • Note: All students have access to personal storage via OneDrive. OneDrive should not be used for shared

Where and how do we access the files that were migrated?

• From within your organization’s Team, the files are located in the Files tab of the General channel.
  • Note: If this is the first time the Files tab has been accessed, you may get an error message. If so, just go back to the Post tab then back to Files.
• How to access through SharePoint:

How do I manage ownership of a team?

• The Primary contact will automatically become a Team Owner, they may then add or remove other owners or members.
• Learn how to

What does it mean to be an owner?

• Team owners manage certain settings for the team. They add and remove members, add guests, change team settings, and handle administrative tasks. There can be multiple owners in a team.
• It can take 12-48 hours for a primary contact's permissions to update.

How do we share and collaborate on files with members of our organization?

• By default, all members of a team have access to Teams files. So, one way to collaborate is to add them as a member of the Team, if they're not already.
• You may also share a file or folder by selecting the “Share” button at the top right corner of the file of folder.
• Either share the file by entering email addresses or copy a shareable link to paste into your team or email.
• Another option is to select “Manage Access” and add members of your team to the file.
• To collaborate with other members of your team, make sure the “Can edit” option is selected when sharing and managing access.  
• More information about sharing files in Teams:  

How do I control access/permissions in SharePoint?

My organization’s email is not showing up in my Outlook. What should I do? 

• If you’re using the web app:
  • Try logging out and logging back in.
  • Try in a private/incognito browser.
• If you’re using the desktop app:
  • Try using the web app to confirm if it is working.
  • Try closing and reopening the desktop app.
• If you’re using a Mac,

We would like to give additional leaders (other than the Primary Contact) access to the organization’s email. How do we do that?

• Please use the to grant and remove access to the Organization’s email.
• Note: Only Primary contacts have access to the app
• Changes can take from 24-48 hours to process

How do I access my shared inbox using the Outlook web client

• Log in to your W&M personal email account at webmail.wm.edu
• In the top right corner of your browser, select your photo/avatar and select "Open another mailbox"
• Type in the username for your shared account
• Select "Open"

Accessing your shared inbox using the Outlook app

• Your shared account should automatically appear as a separate inbox in the left sidebar of your Outlook app window
• If your shared account is not showing, please email support@wm.edu.